I've just has a couple of "interesting" experiences on ebay.
Last year I bought a Xiaomi Band 3 to monitor heartrate, etc. It's good, but the screen is almost impossible to read in daylight and is monochrome. The replacement, the Band 4 has a colour amoled screen and several improvements....
So purchase 1 was a Band 4, listed as located in the UK - and a global version, as that has a slightly bigger battery and no useless China-only apps. I was given an RM tracking number...... but it didn't work. So I contacted the seller and began to smell a rat.... obviously the item was being sourced in China, transported to the UK and posted on - but, in the end, it turned up. Unfortunately, it was a fake (and a fairly poor one). Lots of emails, but a complete refund without ebay being involved.
Purchase2 was the same, but supposedly located in Ireland and at more-or-less the going rate. I quickly got an RM tracking number, but, guess what, it didn't work...... and why would an item from Ireland be coming by RM? Long story short, it finally arrived (almost certainly via a similar route as the other) and it IS a Band 4, but the Chinese version! This works OK, but isn't what I ordered. Lots of emails and now the seller has offered a partial refund without the need to send it back - this makes the price good and the item does what I need, so win, win.
So, now we have the situation where both issues have been solved without ebay being involved ..... but I have to decide what to do about the way forward...... Do I try reporting them to ebay, even though the issues are solved? Do I give negative feedback at the risk that they retaliate? Or do I just forget it?
The problem is, I don't actually trust ebay to do anything about the situation..... so it feels like I'd just be risking my own rep for no reason. Thoughts??
- Forums
- Other topics
- Other stuff
- Buying on ebay....