Runa taking money from my credit card. I do not know why

[blythburgh]

Yes, I do use my credit card to buy the Topcashback £2 special offer and get Morrisons £10 voucher.

For the last two credit card statements every 2 weeks Runa Network Ltd has been taking £10 every 2 weeks from me.

No idea why but the first month we thought "well I and then you (DH) did pay some money to a charity, must be that". Thinking about it I am sure we donated more than £10 to the charity


But it has happened again. Emailed the company to find what the hell is going on. And no I have not signed up to pay anyone £10 a fortnight. Not something I would do and to be honest cannot afford to do.

Is Runa taking money from your bank or credit card on a regular basis?

[Sarah]

So not just these dates?

1st March 2024
15th February 2024
26th January 2024
14th December 2023
30th November 2023

I don't think Runa take any other payments from me. They presumably would have more clients than just TopGiftCards.

[sanity clause]

My only debits are for the TopGiftCards vouchers.

[rayf]

I haven't had any problems up to now. Next statement due soon.

[blythburgh]

They have sent me a printout of last amounts and when taken but to tiny I need the magnifying glass to read it. Did zoom page but come of last stuff did not get bigger.

Topcashback is only place I buy vouchers and only one a month on the account so will have to argue with Runa again

[Richard Frost]

Go straight to the CC company. Raise a dispute and let them fight the battle.

[planteria]

sounds like good advice from RF.

[blythburgh]

I got the list of what I had bought. Forgot that Body Shop voucher and 2 Toppers one in a month as they had a special one that month