Claim appeal #68767: please vote

Post a reply

Confirmation code
Enter the code exactly as it appears. All letters are case insensitive.
Smilies
:) :thumbup: :thumbdown: :D ;) :( :o :shock: :? 8-) :lol: :x :P :oops: :cry: :evil: :twisted: :roll: :clap: :crazy: :shh: :problem: :angel: :eh: :!: :?: :idea: :arrow: :| :mrgreen: :geek: :ugeek: :shifty: :sick: :silent: :think: :wave: :wtf:
View more smilies

BBCode is ON
[img] is ON
[flash] is OFF
[url] is ON
Smilies are ON

Topic review
   

If you wish to attach one or more files enter the details below.

Expand view Topic review: Claim appeal #68767: please vote

Re: Claim appeal #68767: please vote

by richard@imutual » Fri May 18 2012 1:24pm

With 19 votes against and 7 votes for, I declare that this appeal is declined :|

Based on the feedback in this thread and also this one, we're going to drop AXA home insurance for the time being, unless we can get some assurance about future tracking reliability :evil:

Re: Claim appeal #68767: please vote

by zulu17 » Fri May 18 2012 12:51pm

rayf wrote:
blythburgh wrote:You should download the free programme CC Cleaner
do you know a safe site to download this?

thanks

Filehippo.com is one site ... has a useful update checker as well

Re: Claim appeal #68767: please vote

by rayf » Fri May 18 2012 12:42pm

blythburgh wrote:You should download the free programme CC Cleaner
do you know a safe site to download this?

thanks

Re: Claim appeal #68767: please vote

by blythburgh » Fri May 18 2012 11:40am

You should download the free programme CC Cleaner. Close Firefox if you are using it and run the site before buying anything and each time you change from one Cashback site to another for the dailies.

You should also use the clear recent history (or similarly named button) in your browser.

Re: Claim appeal #68767: please vote

by richard@imutual » Fri May 18 2012 8:55am

bazwaldo wrote:after over 1 year of the transaction tracking,declining,claiming successfully and then declining again for exactly the same reason as the claimant here.The cashback site that i used,generously offered me half the cashback out of their own pockets,which i accepted as there was no chance of the AA changing their stance.
That was reasonable of you. But I don't think everyone would be so satisfied with that outcome (especially after you'd spent so long chasing). Another person in that situation could, theoretically, have threatened to take the site through the small claims court - as your contract was with them, not the AA. Or just bad-mouthed them on other websites (even more damaging). Not something I would want imutual to suffer

The trouble with a "50%" compensation is that it's neither one thing nor the other. Either you're entitled to the cashback or you're not. Unless the site in question is so cash-strapped that 50% is literally all it can afford :?

With this additional "appeal to members" option, I'm anticipating that members will generally vote in favour of a claim if they are persuaded that the member has done everything that could reasonably be expected to qualify for the cashback. I guess the issue in this case concerns the stated caveats about insurance sites, and whether the advice has been followed

Re: Claim appeal #68767: please vote

by rayf » Fri May 18 2012 12:29am

many years ago, I had problems with the AA - they promised me a refund when I cancelled because they failed to come out to me on a breakdown - however they just wouldn't pay the promised refund - so I ordered some books from the AA, didn't pay for them - when they chased me, I wrote a letter explaining that they were welcome to take me to court but that they owed me money anyway and as far as I was concerned I was calling it quits - never heard another thing from them. Mind you I don't recommend this course of action.

Re: Claim appeal #68767: please vote

by bazwaldo » Thu May 17 2012 6:09pm

Firstly i would like to sympathise with the claimant having been in this situation myself on other sites.
The thing that annoys me the most is that merchants can simply say what they like to not pay cashback and that is that,their word is that of God and can't be argued against.When they say,the cashback was attributed elsewhere,why not make them prove this ? It is far,far to easy for them to renege on paying out rightful cashback.
Perhaps a solution to this,is something that happened to me recently on another site.I had cashback declined by AA insurance,after over 1 year of the transaction tracking,declining,claiming successfully and then declining again for exactly the same reason as the claimant here.The cashback site that i used,generously offered me half the cashback out of their own pockets,which i accepted as there was no chance of the AA changing their stance.So i was at least half happy and the benefit for the cashback site is that i have every confidence in using that site again.HTH. :)

Re: Claim appeal #68767: please vote

by coz93 » Sat May 12 2012 9:41am

Drahcir wrote:
One Eyed Snake wrote:
The need to ensure your eventual purchase is considered a brand new transaction is stressed, and claiming ignorance of what clearing cookies means doesn't look a good enough reason to get paid out when the transaction gets tracked to another site.
I have to say I agree with this. I would always ensure with this type of transaction cookies were cleared and even possibly use a different browser. The need to do this is well publicised and I would consider it my own fault if the subsequent purchase did not track.
I totally agree having been in this situation.I have since learnt from my mistake and now ensure that comparison sites are not used and always clear cookies.If I need to find out prices I do this anonymously when I can.

Re: Claim appeal #68767: please vote

by kevinchess1 » Fri May 11 2012 11:05pm

HeadHunter wrote: I'm not claiming I should be paid. I'm saying that ifC, so should I be.
But of the 2 previous claims one wasn't paid

' anonymous member X was paid'
But their transaction was the purchase of a computor
which is quite abit different from byin insurance

Re: Claim appeal #68767: please vote

by Richard Frost » Fri May 11 2012 7:00pm

One Eyed Snake wrote:
The need to ensure your eventual purchase is considered a brand new transaction is stressed, and claiming ignorance of what clearing cookies means doesn't look a good enough reason to get paid out when the transaction gets tracked to another site.
I have to say I agree with this. I would always ensure with this type of transaction cookies were cleared and even possibly use a different browser. The need to do this is well publicised and I would consider it my own fault if the subsequent purchase did not track.

Top