by richard@imutual » Fri Sep 07 2012 1:00pm
Here's our regular report on how well we're doing in getting merchants to resolve your
missing/incorrect transactions
As you can see, only two claims are currently overdue (i.e. have taken longer than 80 days to resolve) and all claims up to the end of May have been resolved. On average, over 90% of claims are getting verified and remember that, uniquely, imutual allows you the option of appealing directly to members to have a rejected claim overturned. See details of our appeals process where your claim can be put to a binding vote of your fellow members
We think that this track record puts us in a very favourable light compared with certain other cashback sites; be sure to spread the word
Here's our regular report on how well we're doing in getting merchants to resolve your [url=http://www.imutual.co.uk/help/14/#q]missing/incorrect transactions[/url]
[img]http://img832.imageshack.us/img832/4467/claimsimutual20120907jp.png[/img]
As you can see, only two claims are currently overdue (i.e. have taken longer than 80 days to resolve) and all claims up to the end of May have been resolved. On average, over 90% of claims are getting verified and remember that, uniquely, imutual allows you the option of appealing directly to members to have a rejected claim overturned. See details of our appeals process where your claim can be put to a binding vote of your fellow members :thumbup:
We think that this track record puts us in a very favourable light compared with certain other cashback sites; be sure to spread the word :)
