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Re: Merchant of the Week - LV= Life Insurance

Posted: Sun Aug 10 2014 9:38am
by myfyr
We'll, I can submit my reminder claim today, so I edit the claim and add some more detail and then submit. Except it still stays as a reminder. I'm not sure what I am doing wrong, so probably the best thing to do is cancel the policy as it just all seems a waste of time really.

Re: Merchant of the Week - LV= Life Insurance

Posted: Sun Aug 10 2014 9:40am
by blythburgh
Give Rich a chance

Re: Merchant of the Week - LV= Life Insurance

Posted: Sun Aug 10 2014 10:48am
by richard@imutual
myfyr wrote:We'll, I can submit my reminder claim today, so I edit the claim and add some more detail and then submit. Except it still stays as a reminder. I'm not sure what I am doing wrong, so probably the best thing to do is cancel the policy as it just all seems a waste of time really.
You ought to be able to create a "reminder" claim at any time. A reminder is, by definition, a claim that you submit earlier than the normal timescale :)

I wouldn't cancel the policy. We have a good relationship with LV and I'm confident your claim will get approved :thumbup:

Re: Merchant of the Week - LV= Life Insurance

Posted: Sun Aug 10 2014 8:44pm
by myfyr
richard@imutual wrote:
myfyr wrote:We'll, I can submit my reminder claim today, so I edit the claim and add some more detail and then submit. Except it still stays as a reminder. I'm not sure what I am doing wrong, so probably the best thing to do is cancel the policy as it just all seems a waste of time really.
You ought to be able to create a "reminder" claim at any time. A reminder is, by definition, a claim that you submit earlier than the normal timescale :)

I wouldn't cancel the policy. We have a good relationship with LV and I'm confident your claim will get approved :thumbup:
Thanks Richard, now showing as claim pending. :)

PS That's not my definition of a reminder. :)