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Re: Daily clicks not tracking

Posted: Wed Jul 10, 2019 2:34 pm
by Oggy
None have tracked for me today. :(

Re: Daily clicks not tracking

Posted: Wed Jul 10, 2019 3:06 pm
by tom15
Same here :problem:

Re: Daily clicks not tracking

Posted: Wed Jul 10, 2019 3:16 pm
by dannyluis
Unusually nothing at all tracking here as well today.

Re: Daily clicks not tracking

Posted: Wed Jul 10, 2019 3:23 pm
by Richard Frost
Reported.

Re: Daily clicks not tracking

Posted: Wed Jul 10, 2019 6:09 pm
by Richard Frost
Appears to have tracked in the last 15 minutes.

Re: Daily clicks not tracking

Posted: Wed Jul 10, 2019 6:33 pm
by AAAlphaThunder
William Joseph1 wrote:
Thu Jul 04, 2019 4:18 pm
Broken and fixed in the same day. We owe you a bonus.
If it was me I wouldn't have broken it to start with so 100 shares for me.

Re: Daily clicks not tracking

Posted: Thu Jul 11, 2019 9:05 am
by sanity clause
Click history isn't updating.

https://www.imutual.co.uk/report?id=848

Re: Daily clicks not tracking

Posted: Thu Jul 11, 2019 9:47 am
by richard@imutual
Should be ok now. I should explain why we've had a few errors like this recently ...

The site is periodically running slowly, and the likely cause is the sub-optimal way that the system has been developed over many years. This is, of course, mostly my fault! But these days, I have a better idea of what I'm doing.

So I'm spending a few weeks on reorganising how we handle data on your visits and cashback transactions (by far the largest source of data). But due to the mess of the current code, it's tricky to do this without occasionally breaking things - unless I devote months rather than weeks to the task.

That said, I'm being careful not to break the most important things i.e. being able to login and visit retailers. The above issues have only caused temporary reporting delays, and hopefully I won't cause anything more serious than that before the work is complete :eek:

Re: Daily clicks not tracking

Posted: Thu Jul 11, 2019 10:05 am
by blythburgh
I do not envy you, Richard, but wish you well with the task

Re: Daily clicks not tracking

Posted: Fri Jul 19, 2019 9:37 am
by thinlizard
Is anyone else having a tracking problem with Cheap Travel Car Hire since it switched to Skyscanner a few days ago??
Not tracking for me here or elsewhere.