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Cheap Travel carhire

Posted: Wed Jul 24, 2019 9:07 pm
by William Joseph1
There are two credits for this merchant on the 23/7/19 one of which has been capped. This came about because of delayed tracking and no credit on the 21st. Can the capped transactions please be uncapped. can it also be noted that these are delayed trackers and are being credited 1-2 days later than they should be. They therefore have the wrong date on them.

Re: Cheap Travel carhire

Posted: Thu Jul 25, 2019 6:30 am
by AAAlphaThunder
William Joseph1 wrote:
Wed Jul 24, 2019 9:07 pm
There are two credits for this merchant on the 23/7/19 one of which has been capped. This came about because of delayed tracking and no credit on the 21st. Can the capped transactions please be uncapped. can it also be noted that these are delayed trackers and are being credited 1-2 days later than they should be. They therefore have the wrong date on them.
As you wish.

Re: Cheap Travel carhire

Posted: Thu Jul 25, 2019 9:05 am
by rayf
same problem for me :thumbdown:

Re: Cheap Travel carhire

Posted: Thu Jul 25, 2019 9:49 am
by richard@imutual
Ok, you should find that from now onwards, the transaction date will be the date that you visited. Hence the capping should work correctly

I'm afraid it's too time-consuming to correct this retrospectively though

Re: Cheap Travel carhire

Posted: Thu Jul 25, 2019 9:54 am
by rayf
richard@imutual wrote:
Thu Jul 25, 2019 9:49 am

I'm afraid it's too time-consuming to correct this retrospectively though
:thumbdown:

Re: Cheap Travel carhire

Posted: Thu Jul 25, 2019 10:43 am
by blythburgh
richard@imutual wrote:
Thu Jul 25, 2019 9:49 am
Ok, you should find that from now onwards, the transaction date will be the date that you visited. Hence the capping should work correctly

I'm afraid it's too time-consuming to correct this retrospectively though

RIchard would have to spend a lot of precious time on this and we get an amount that most people would leave on the pavement rather than pick up as it is so little.

I am not bothered about losing a few pence personally

Re: Cheap Travel carhire

Posted: Fri Jul 26, 2019 10:32 am
by annfen
3 delayed entries showing for 23rd - one of them capped

Re: Cheap Travel carhire

Posted: Fri Jul 26, 2019 12:47 pm
by annfen
annfen wrote:
Fri Jul 26, 2019 10:32 am
3 delayed entries showing for 23rd - one of them capped
but nothing since :thumbdown:

Re: Cheap Travel carhire

Posted: Fri Jul 26, 2019 12:51 pm
by William Joseph1
annfen wrote:
Fri Jul 26, 2019 12:47 pm
annfen wrote:
Fri Jul 26, 2019 10:32 am
3 delayed entries showing for 23rd - one of them capped
but nothing since :thumbdown:
Neither here nor anywhere else. Looking like a typical Skyscanner delay.

Re: Cheap Travel carhire

Posted: Tue Jul 30, 2019 8:59 am
by xrppzi
richard@imutual wrote:
Thu Jul 25, 2019 9:49 am
Ok, you should find that from now onwards, the transaction date will be the date that you visited. Hence the capping should work correctly

I'm afraid it's too time-consuming to correct this retrospectively though
Still no tracking whatsoever. Anyone got one yet?