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different logins
Posted: Tue Aug 06 2019 10:44am
by rayf
I have mentioned this before but still happening. It was apparently something to do with a beta test.
From the email links I get to two different login requests. They look similar but one accepts my saved login details whilst the other doesn't. So then I have to enter my details in full.
To make matters slightly worse, when signed in using one of these and then clicked on another email, I was asked to log in again.
I realise that this is not a key problem but surely an easy fix
Re: different logins
Posted: Tue Aug 06 2019 10:54am
by blythburgh
I prefer not to save my log ins for security but each to our own
Re: different logins
Posted: Tue Aug 06 2019 1:39pm
by Chadwick
Is one http and the other https?
Is it possible to clear out your history, favourites etc, and start afresh with the https site?
I use a pinned tab or bookmark, so it always go to the same page every time.
Re: different logins
Posted: Sun Aug 11 2019 12:29pm
by rayf
I've been following the above comments but it seems that all links go to the https site.
the recent "update" from Richard
https://imutual.co.uk/forum/viewtopic.p ... ead#unread
goes to what I think is the "bad" or "odd" link. Most of the others go to what I think is the standard login webpage.
Re: different logins
Posted: Sun Aug 11 2019 12:56pm
by Sarah
That link is missing the www prefix; you might have to login both with and without the www if you're going to use both addresses.
Re: different logins
Posted: Sun Aug 11 2019 5:02pm
by rayf
Sarah wrote: ↑Sun Aug 11 2019 12:56pm
That link is missing the www prefix; you might have to login both with and without the www if you're going to use both addresses.
I'm not using either. This is the link in the email.
Re: different logins
Posted: Sun Aug 11 2019 6:18pm
by BeautifulSunshine
Sarah wrote: ↑Sun Aug 11 2019 12:56pm
That link is missing the www prefix; you might have to login both with and without the www if you're going to use both addresses.
The happy medium to play both games.
Re: different logins
Posted: Mon Aug 12 2019 12:27am
by rayf
Re: different logins
Posted: Mon Aug 12 2019 8:04am
by richard@imutual
Sarah wrote: ↑Sun Aug 11 2019 12:56pm
That link is missing the www prefix;
Yes, that's the nub of it. I'll look into it and endeavour to fix it before the next mailing
Re: different logins
Posted: Mon Aug 12 2019 12:36pm
by rayf
thanks Richard