Response to queries

Spotted a problem on imutual? If it's not specific to your account, then post here and see if other members can help. Staff also monitor this forum and will reply as necessary
Post Reply
mruegg
Posts: 11
Joined: Wed Nov 17 2010 11:14pm
Has thanked: 49 times
Been thanked: 2 times
Contact:
Contact mruegg

Response to queries

Post by mruegg » Sat Aug 31 2019 3:04pm

Opened a query on 11 August and have nudged a couple of times since but to no avail. How long does it typically take for queries to be responded to?
Thanked by: blythburgh
Top
Richard Frost
Posts: 13253
Joined: Tue Jun 29 2010 8:14pm
Location: The Isle of Dreams
Has thanked: 2876 times
Been thanked: 6869 times

Re: Response to queries

Post by Richard Frost » Sat Aug 31 2019 3:29pm

Normally very quickly. Hopefully Richard will pick up from here. I have reported your post, in order to bring it to his attention.
Top
kevinchess1
Posts: 23770
Joined: Mon Jun 28 2010 11:02pm
Location: Miles away from the sea
Has thanked: 12599 times
Been thanked: 17167 times
Contact:
Contact kevinchess1

Re: Response to queries

Post by kevinchess1 » Sat Aug 31 2019 3:38pm

Most of mine, most of the time, are dealt with within 24-48 hours
Thanked by: Richard Frost, blythburgh
Politically incorrect since 69
Top
richard@imutual
Posts: 6183
Joined: Wed Jun 23 2010 10:19am
Sharing: 2stars.png
Has thanked: 1881 times
Been thanked: 4107 times
Contact:
Contact richard@imutual

Re: Response to queries

Post by richard@imutual » Sun Sep 01 2019 10:48am

Apologies for the delay. Me not covering for holidays :oops:

I have replied to you now
Thanked by: blythburgh
Top
blythburgh
Posts: 17757
Joined: Tue Jun 29 2010 7:14pm
Location: The Far East
Has thanked: 35044 times
Been thanked: 6110 times
Contact:
Contact blythburgh

Re: Response to queries

Post by blythburgh » Mon Sep 02 2019 8:43am

richard@imutual wrote: ↑
Sun Sep 01 2019 10:48am
 Apologies for the delay. Me not covering for holidays :oops:

I have replied to you now
tut tut you are slipping Richard letting the slaves have holidays. Whatever next, Christmas Day off?
Keep smiling because the light at the end of someone's tunnel may be you, Ron Cheneler
Top
BeautifulSunshine
Posts: 26721
Joined: Tue Sep 14 2010 8:23pm
Location: [The Finest City in the World: London]
Has thanked: 192 times
Been thanked: 3686 times
Contact:
Contact BeautifulSunshine

Re: Response to queries

Post by BeautifulSunshine » Mon Sep 02 2019 9:09am

blythburgh wrote: ↑
Mon Sep 02 2019 8:43am
richard@imutual wrote: ↑
Sun Sep 01 2019 10:48am
 Apologies for the delay. Me not covering for holidays :oops:

I have replied to you now
tut tut you are slipping Richard letting the slaves have holidays. Whatever next, Christmas Day off?
Wife and daughter don't count as slaves.
[imutual Cashback Investment Club]
Top
Post Reply

Return to “Problems and issues”

Who is online

Users browsing this forum: No registered users and 14 guests