Page 2 of 3
Re: Site activity
Posted: Thu Mar 17 2022 10:14am
by macliam
It appears that, coincidentally with Richard's atention to these queried transaction, an outstanding transaction from 2019 has been rejected, causing a large drop in my pending cashback, etc. (particularly given the slowwwwww cashback growth currently!!)
As the transaction was recorded automatically, the merchant is part of the cashback guarantee scheme and the service purchased was completed successfully (and I had used them before), I am somewhat surprised by this outturm, but have queried Richard for an explanation...
In one hand, out the other
Re: Site activity
Posted: Thu Mar 17 2022 10:48am
by Richard Frost
macliam wrote: ↑Thu Mar 17 2022 10:14am
It appears that, coincidentally with Richard's atention to these queried transaction, an outstanding transaction from 2019 has been rejected, causing a large drop in my pending cashback, etc. (particularly given the slowwwwww cashback growth currently!!)
As the transaction was recorded automatically, the merchant is part of the cashback guarantee scheme and the service purchased was completed successfully (and I had used them before), I am somewhat surprised by this outturm, but have queried Richard for an explanation...
In one hand, out the other
I have also had some very old transactions rejected yesterday. (Richard must have had some time off from his regular job to do some housekeeping). In my case they were freebies where the vendor had welched on the deal. So mine were not covered under the guarantee.
Re: Site activity
Posted: Thu Mar 17 2022 11:58am
by Sarah
My available balance jumped upwards - not enough to cash out, but every little helps!
This
might be claim related - nearly all my historic claims now have resolution date 17/03/2022, however I'm sure most if not all were already resolved and they definitely sum to more than the £1.06 that I was just awarded!
Re: Site activity
Posted: Thu Mar 17 2022 12:08pm
by macliam
The resolution dates seem to be set by something other than resolution!
Re: Site activity
Posted: Thu Mar 17 2022 3:35pm
by macliam
My query has now been resolved satisfactorily.
Thank you again Richard
Re: Site activity
Posted: Fri Mar 18 2022 6:54am
by planteria
i'm glad your queries and payments have been dealt with, but your points still stand macliam.
Re: Site activity
Posted: Fri Mar 18 2022 9:30am
by Sarah
Sarah wrote: ↑Thu Mar 17 2022 11:58am
nearly all my historic claims now have resolution date 17/03/2022
Now 18/03/2022; perhaps they're going to update every day!
Re: Site activity
Posted: Fri Mar 18 2022 10:38am
by macliam
planteria wrote: ↑Fri Mar 18 2022 6:54am
i'm glad your queries and payments have been dealt with, but your points still stand macliam.
Accepted, though in the end everything I raised has been addressed. We know Richard is spending less time on site administration, but it's still ticking over. At least here we have a forum to raise specific issues, unlike the other sites where it is all done behind closed doors.
I'd like the site to be what it was, or better, but I'd rather it survives than not.
Re: Site activity
Posted: Fri Mar 18 2022 10:56am
by cccashbacklover
Sarah wrote: ↑Fri Mar 18 2022 9:30am
Sarah wrote: ↑Thu Mar 17 2022 11:58am
nearly all my historic claims now have resolution date 17/03/2022
Now 18/03/2022; perhaps they're going to update every day!
You must be special
Submit a claim
Transaction Date Merchant Cashback Type Resolution date Status
1/10/2021 Nationwide £10 untracked 31/12/2021 Investigating View claim
Re: Site activity
Posted: Mon Mar 28 2022 9:28pm
by Phil85
Checked cashback rates a few days ago as about to book a holiday on Ebookers - IM was joint best rate at 3.5% for flight + hotel so was best choice with the cashback guarantee. Came back to book it today and it is now in suspenders!!! Back to TCB I go and IM misses out again...