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I can't see any problems other than the visit is never recognised or rewarded via the mobile route...richard@imutual wrote: ↑Mon Dec 09 2019 9:26amAre you experiencing problems while still on the imutual website, or after you've clicked through to a merchant?
Richard this issue is still occurring...Boro Boy wrote: ↑Mon Dec 09 2019 10:55amI can't see any problems other than the visit is never recognised or rewarded via the mobile route...richard@imutual wrote: ↑Mon Dec 09 2019 9:26amAre you experiencing problems while still on the imutual website, or after you've clicked through to a merchant?
Yes absolutely logged in. As far as sites are concerned, I can comfortly say all of them but lets say Compare Panda as this was the last site I visited via the mobile. I would be interested to see if any other member is experiencing similar issues...?richard@imutual wrote: ↑Tue Dec 10 2019 3:04pmSo you're definitely logged in when you click through? Which merchants is this happening for and what kind of mobile device/browser are you using?
OK check again I will do Compare Panda immediately after completing this message I am on a mobile...richard@imutual wrote: ↑Wed Dec 11 2019 9:01amMmmm, I'm confused then. I've checked your account and can see Compare Panda clicks and transactions recorded for every day (except one) over the last week or so
Visit completed, I went through a number of pages and using a mobile. The reason I chose Compare Panda is that when using a PC it will track with in a few minutes and usually definitely within an hour of visit; when that hasn't happened on a mobile visit recently I have resorted to competing it again on pc to ensure I don't miss it. I would have expected a capped entry if both entries had register and my attempts are many hours apart... Hope that helps?Boro Boy wrote: ↑Wed Dec 11 2019 12:40pmOK check again I will do Compare Panda immediately after completing this message I am on a mobile...richard@imutual wrote: ↑Wed Dec 11 2019 9:01amMmmm, I'm confused then. I've checked your account and can see Compare Panda clicks and transactions recorded for every day (except one) over the last week or so
Good boy, Boro Boy, keep the clicks coming.Boro Boy wrote: ↑Wed Dec 11 2019 1:00pmVisit completed, I went through a number of pages and using a mobile. The reason I chose Compare Panda is that when using a PC it will track with in a few minutes and usually definitely within an hour of visit; when that hasn't happened on a mobile visit recently I have resorted to competing it again on pc to ensure I don't miss it. I would have expected a capped entry if both entries had register and my attempts are many hours apart... Hope that helps?Boro Boy wrote: ↑Wed Dec 11 2019 12:40pmOK check again I will do Compare Panda immediately after completing this message I am on a mobile...richard@imutual wrote: ↑Wed Dec 11 2019 9:01amMmmm, I'm confused then. I've checked your account and can see Compare Panda clicks and transactions recorded for every day (except one) over the last week or so
Ignorance is bliss.
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