Drop in C/Back and shares

macliam
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Drop in C/Back and shares

Post by macliam » Fri Sep 18 2020 4:11pm

Yesterday I noticed that the cashback on my account had dropped by a couple of quid or so and my shares total had also dropped by 32. Normally this would be due to a transaction being rejected, but I can't see anything corresponding - so then I thought of multiple small dailies... but that wouldn't just affect me.

Has anyone else seen a drop in their totals over the last few days?
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dannyluis
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Re: Drop in C/Back and shares

Post by dannyluis » Fri Sep 18 2020 5:11pm

Yes but mine was a rejected claim.

BeautifulSunshine
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Re: Drop in C/Back and shares

Post by BeautifulSunshine » Fri Sep 18 2020 6:54pm

Yes, unknown mystery dark source.
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richard@imutual
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Re: Drop in C/Back and shares

Post by richard@imutual » Sat Sep 19 2020 7:59am

macliam wrote:
Fri Sep 18 2020 4:11pm
Yesterday I noticed that the cashback on my account had dropped by a couple of quid or so and my shares total had also dropped by 32.
I checked and this was a claimed transaction from last November that got changed to Rejected.

It looks to me that this was an error, and I have now changed the status to Awarded. Sorry for the confusion

You can check for recently-updated transactions at any time using this report

macliam
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Re: Drop in C/Back and shares

Post by macliam » Sat Sep 19 2020 9:00am

richard@imutual wrote:
Sat Sep 19 2020 7:59am
macliam wrote:
Fri Sep 18 2020 4:11pm
Yesterday I noticed that the cashback on my account had dropped by a couple of quid or so and my shares total had also dropped by 32.
I checked and this was a claimed transaction from last November that got changed to Rejected.

It looks to me that this was an error, and I have now changed the status to Awarded. Sorry for the confusion

You can check for recently-updated transactions at any time using this report
Thanks Richard - I didn't want to query before I exhausted other means :thumbup:

I didn't spot any change..... but then I didn't go back as far as November either! The report might be more helpful if you could filter for rejections though.
Just because I'm paranoid, it doesn't mean they're not out to get me

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