Extended Cashback

djctu
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Extended Cashback

Post by djctu » Wed Mar 31 2021 6:44pm

Does anyone know how long the extensions is normally for paying out

I have 2 from AO.com 1 that's nearly coming up to a year next week and the other is September 2020 I think
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Richard Frost
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Re: Extended Cashback

Post by Richard Frost » Wed Mar 31 2021 7:19pm

You will as always be paid once imutual gets paid.

it will be subject to the cashback guarantee anyway. So if in their wisdom they decide not to pay. providing you have fulfilled all the conditions be paid anyway. Have you tried raising a query? https://www.imutual.co.uk/queries probably a good place to start.
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Re: Extended Cashback

Post by kevinchess1 » Thu Apr 01 2021 11:10am

According to the Extended there are 18 Transaction that are overdue, with an average of 418 days (14 months)
Good news is there are no rejections.
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djctu
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Re: Extended Cashback

Post by djctu » Sun Apr 25 2021 3:19pm

yes i tried to raise a query but it wont let me do it
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Re: Extended Cashback

Post by Richard Frost » Sun Apr 25 2021 4:34pm

Don't see why, it is working here. https://www.imutual.co.uk/queries?action=new_query
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Re: Extended Cashback

Post by kevinchess1 » Sun Apr 25 2021 4:59pm

djctu wrote:
Sun Apr 25 2021 3:19pm
yes i tried to raise a query but it wont let me do it
Really :?:
I'd raise a query about that HEar
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