There are a plethora of fixed broadband internet providers out there and many offer tempting cashback from time to time. They range from the established "Big Boys", BT, Virgin, TalkTalk to smaller or newer entrants like the Post Office, or Vodafone.
However, as with most things, not all are equal - and some fall far below the standard we would like to expect, This may be due to limitations in downloads, or capping, or poor customer service or many, many other reasons - and a quick search on Google will bring you many different opinions on any one of them. BUT, at the end of the day, most people who bother to write have had a bad experience ..... or their requirements may be very different to your own.
I have been with Plusnet for the past few years and they have been OK, a few dropouts but generally the service has been there when I want it. I find their accounting somewhat strange and every new contract has had me checking the bills and writing emails.... but they have always got it right in the end. The downside is that I am "in the sticks" and 2 miles from my local exchange, so DSL is not the best - I only get about 3mbps (and no other DSL provider would get me much more). Previously I was with BT and my download speed never got near 3mbps.
Now my contract is coming to an end and Vodafone are offering 38 mbps fibre cheaper than Plusnet's DSL offering to me (and far, far cheaper than Plusnet's fibre offering - especially to an existing client). I don't expect to get 38mbps, but anything better than 3mbps is a bonus for me, so it's an attractive offer. BUT, I don't need problems either and I've seen some pretty poor reviews of Vodafone's service, suggesting drop-outs and poor performance ..... and I don't know if this is a real issue or not.
So - who are you with and what's your experience? No problems is a positive, because, at the end of the day, that's what we all want, the best service at the best price.... but equally, horror stories are always interesting! I'm particularly interested with anyone on vodafone - but any feedback will be useful for all of us.
Over to you.....
Last edited by macliam
on Wed Feb 21, 2018 9:36 am, edited 1 time in total.
Just because I'm paranoid, it doesn't mean they're not out to get me