Please read this post

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blythburgh
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Please read this post

Post by blythburgh » Mon Dec 03, 2018 10:14 am

I did an easy peanuts survey, extremely quick. But it had this very important bit. Make sure any disabled or vulnerable elderly know about this:

UK Power Networks is the company that looks after underground cables, overhead power lines and electricity substations in your area. They are the people to speak to if there is a power cut, not the company that you pay your electricity bills to. In the event of a power cut, UK Power Networks offers free support to vulnerable customers such as those who are disabled, reliant on electricity for medical reasons (oxygen tanks, stair lifts etc), chronically ill, elderly or have young babies. UK Power Networks offer a priority phone number that you can call 24 hours a day if you have a power cut and regular text message updates during a power cut. To receive these benefits you need to register with UK Power Networks or your electricity supplier.
Keep smiling because the light at the end of someone's tunnel may be you, Ron Cheneler

Pandora
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Re: Please read this post

Post by Pandora » Mon Dec 03, 2018 10:25 am

No, it depends on where you live.

There are 14 licensed distribution network operators (DNOs) in Britain and each is responsible for a regional distribution services area. The 14 DNOs are owned by six different groups.

https://www.ofgem.gov.uk/electricity/di ... on-network

UK Power Networks owns three of them. One of them probably covers East Anglia.
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William Joseph1
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Re: Please read this post

Post by William Joseph1 » Mon Dec 03, 2018 10:40 am

Pandora wrote:
Mon Dec 03, 2018 10:25 am
No, it depends on where you live.

There are 14 licensed distribution network operators (DNOs) in Britain and each is responsible for a regional distribution services area. The 14 DNOs are owned by six different groups.

https://www.ofgem.gov.uk/electricity/di ... on-network

UK Power Networks owns three of them. One of them probably covers East Anglia.
Being a previous employee of UK Power Networks (UKPN) I can confirm this, also that it is only necessary to register with your supplier (the company whom your bill is paid to) who will ensure that your details are passed to the relevant distributor for inclusion on the Priority Services register. In East Anglia it is Eastern Power Networks (EPN) Which is indeed part of UKPN. If you check your Electricity bill it will give the telephone numbers for both your supplier and for the relevant distributor that covers your area.

This is a map which shows which distributors cover which area: http://www.energynetworks.org/info/faqs ... n-map.html
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blythburgh
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Re: Please read this post

Post by blythburgh » Mon Dec 03, 2018 10:55 am

Thanks for the clarification Pandora and WJ
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Keep smiling because the light at the end of someone's tunnel may be you, Ron Cheneler

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