imutual.co.uk down today..

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planteria
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imutual.co.uk down today..

Post by planteria » Mon Mar 18, 2019 2:51 pm

site has been down altogether, right?
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Re: imutual.co.uk down today..

Post by William Joseph1 » Mon Mar 18, 2019 3:03 pm

If you have not been able to reach it, then the most likely reason is that it has been suspended in the ether.
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Re: imutual.co.uk down today..

Post by richard@imutual » Mon Mar 18, 2019 3:04 pm

Yes, there has been a major outage of an entire data centre since 7am this morning. Probably affecting thousands of sites including imutual. Things appear to be working normally now, though we haven't yet had any formal notification.

Sorry about that, folks! :(

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Re: imutual.co.uk down today..

Post by expressman33 » Mon Mar 18, 2019 3:32 pm

William Joseph1 wrote:
Mon Mar 18, 2019 3:03 pm
If you have not been able to reach it, then the most likely reason is that it has been suspended in the ether.
this is where facebook has it's uses

posted on Imutual Facebook this morning
Unfortunately the imutual site has decided "I don't like Mondays" and is still in bed. Attempting to rouse it soon so you can begin earning this week's cashback.....

Actually, there's an issue at the Data Centre where our server is located. Hope to have good news on this very soon
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Re: imutual.co.uk down today..

Post by William Joseph1 » Mon Mar 18, 2019 3:35 pm

I saw it
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Re: imutual.co.uk down today..

Post by rayf » Mon Mar 18, 2019 3:41 pm

glad its back now!
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Re: imutual.co.uk down today..

Post by Oggy » Mon Mar 18, 2019 3:48 pm

I'm afraid the server upgrade hasn't been a resounding success. The server is located in Holland. What happens in the event of a no deal Brexit?
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Re: imutual.co.uk down today..

Post by Boro Boy » Mon Mar 18, 2019 3:50 pm

richard@imutual wrote:
Mon Mar 18, 2019 3:04 pm
Yes, there has been a major outage of an entire data centre since 7am this morning. Probably affecting thousands of sites including imutual. Things appear to be working normally now, though we haven't yet had any formal notification.

Sorry about that, folks! :(
Richard,

There has been numerous outrages already this year; is it time to consider swapping to a more reliable hosting centre? Time is money after all.... :think:
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Re: imutual.co.uk down today..

Post by macliam » Mon Mar 18, 2019 3:52 pm

Good to see the data centres have a good backup and recovery strategy....... :oops:

I'd have been shot if my systems had "disappeared" for so long. I hope Imutual gets good compensation - again, one of my systems was contractually obliged to give a certain amount of "free" service to users impacted for over 15 minutes.... and for an outage this long, we're talking months.

That might help the bottom line!!
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Re: imutual.co.uk down today..

Post by macliam » Mon Mar 18, 2019 3:54 pm

Oggy wrote:
Mon Mar 18, 2019 3:48 pm
I'm afraid the server upgrade hasn't been a resounding success. The server is located in Holland. What happens in the event of a no deal Brexit?
Is something happening to Lincolnshire? :o
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