Rip off or what?

Topical debate, moral dilemmas and quirky questions. Join fellow shareholders in civilised discussions of issues of interest
pakefield
Posts: 380
Joined: Sat Jan 03, 2015 6:35 pm
Has thanked: 819 times
Been thanked: 197 times
Contact:

Rip off or what?

Post by pakefield » Mon Aug 26, 2019 8:17 pm

Just been talking on phone to an elderly friend. She has to have her medicines delivered. A very happy Boots customer, really likes the pharmcist there. Not any longer, she has switched to a local independent chemist.

Why? Boots intend to charge her £5 for every delivery. If there are two in the house getting a delivery at the same time it would cost £10 apparently.

Boots have made good money out of her over the years as she is on regular prescriptions but now in trying to cut costs they have lost money

William Joseph1
Posts: 11771
Joined: Tue Jun 29, 2010 8:14 pm
Location: The Isle of Dreams
Has thanked: 2765 times
Been thanked: 7123 times
Contact:

Re: Rip off or what?

Post by William Joseph1 » Mon Aug 26, 2019 8:52 pm

They have recently been advertising their delivery service. No mention of a fee in the advertising.

See here: https://www.boots.com/online/pharmacy/

Boots free online NHS repeat prescription service
Thanked by: blythburgh, xxxraichxxx
It is polite to thank a post. If you like it or if you feel it has helped you. Use the thumb up on the top right of the post.

expressman33
Posts: 10208
Joined: Tue Jun 29, 2010 10:36 pm
Location: stockport
Has thanked: 2614 times
Been thanked: 10723 times
Contact:

Re: Rip off or what?

Post by expressman33 » Mon Aug 26, 2019 9:08 pm

https://www.chemistanddruggist.co.uk/ne ... ry-service

Lloyds Pharmacy at present do a free repeat prescription delivery service but there have been rumours that the intend to charge in the future https://www.chemistanddruggist.co.uk/ne ... y-branches
Thanked by: emsky, dustie, xxxraichxxx

Sarah
Posts: 2621
Joined: Sat Jun 26, 2010 10:01 am
Has thanked: 199 times
Been thanked: 1848 times
Contact:

Re: Rip off or what?

Post by Sarah » Mon Aug 26, 2019 10:13 pm

Have seen leaflets instore at Boots explaining the new charge. I don't think it's started yet for existing customers; they can switch to online ordering over the next month or so to avoid the charges.
Thanked by: blythburgh, dustie, xxxraichxxx

blythburgh
Posts: 15179
Joined: Tue Jun 29, 2010 7:14 pm
Location: The Far East
Has thanked: 31906 times
Been thanked: 6176 times
Contact:

Re: Rip off or what?

Post by blythburgh » Tue Aug 27, 2019 8:37 am

Sarah wrote:
Mon Aug 26, 2019 10:13 pm
Have seen leaflets instore at Boots explaining the new charge. I don't think it's started yet for existing customers; they can switch to online ordering over the next month or so to avoid the charges.
Many of the people who have medicines delivered are elderly and many of them do not have access to the internet like our neighbour. But I am pleased she has switched because she had to change GP as her surgery and the one she now uses has a pharmacy in the same building. So if I take her to the surgery she can pick up the medicine at the same time. If the GP comes to the home or repeats will be delivered for free as now.
Thanked by: emsky, dustie, xxxraichxxx
Keep smiling because the light at the end of someone's tunnel may be you, Ron Cheneler

AAAlphaThunder
Posts: 25221
Joined: Tue Sep 14, 2010 8:23 pm
Has thanked: 214 times
Been thanked: 3706 times
Contact:

Re: Rip off or what?

Post by AAAlphaThunder » Tue Aug 27, 2019 5:17 pm

blythburgh wrote:
Tue Aug 27, 2019 8:37 am
Sarah wrote:
Mon Aug 26, 2019 10:13 pm
Have seen leaflets instore at Boots explaining the new charge. I don't think it's started yet for existing customers; they can switch to online ordering over the next month or so to avoid the charges.
Many of the people who have medicines delivered are elderly and many of them do not have access to the internet like our neighbour. But I am pleased she has switched because she had to change GP as her surgery and the one she now uses has a pharmacy in the same building. So if I take her to the surgery she can pick up the medicine at the same time. If the GP comes to the home or repeats will be delivered for free as now.
The essence of competition.
[Secretary] imutual Cashback Investment Club

blythburgh
Posts: 15179
Joined: Tue Jun 29, 2010 7:14 pm
Location: The Far East
Has thanked: 31906 times
Been thanked: 6176 times
Contact:

Re: Rip off or what?

Post by blythburgh » Wed Aug 28, 2019 8:04 am

Apparently all the big four pharmacies are doing this.

I had to speak to Which yesterday as I got a phone call saying my bill needed paying. So I contacted them and was reassured that my account was up to date and my CC would be charged next month.

Not sure if it was a phishing call or a mistake on their behalf but mentioned this to the lady on the phone. She made a note of it and will pass it on to the research dept. As she said much of their work comes from tip offs by the members.
Thanked by: xxxraichxxx
Keep smiling because the light at the end of someone's tunnel may be you, Ron Cheneler

Sarah
Posts: 2621
Joined: Sat Jun 26, 2010 10:01 am
Has thanked: 199 times
Been thanked: 1848 times
Contact:

Re: Rip off or what?

Post by Sarah » Wed Aug 28, 2019 7:35 pm

Here's that leaflet...

Image
Thanked by: dustie, xxxraichxxx

AAAlphaThunder
Posts: 25221
Joined: Tue Sep 14, 2010 8:23 pm
Has thanked: 214 times
Been thanked: 3706 times
Contact:

Re: Rip off or what?

Post by AAAlphaThunder » Thu Aug 29, 2019 10:17 am

That will give the independents an advantage.
Thanked by: blythburgh
[Secretary] imutual Cashback Investment Club

Sarah
Posts: 2621
Joined: Sat Jun 26, 2010 10:01 am
Has thanked: 199 times
Been thanked: 1848 times
Contact:

Re: Rip off or what?

Post by Sarah » Wed Sep 18, 2019 10:39 am

Thanked by: blythburgh, dustie, xxxraichxxx

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest