Chairman of Morrisons

Topical debate, moral dilemmas and quirky questions. Join fellow shareholders in civilised discussions of issues of interest
xxxraichxxx
Posts: 3608
Joined: Tue Jun 29 2010 10:24pm
Location: Manchester
Has thanked: 3489 times
Been thanked: 1687 times
Contact:

Re: Chairman of Morrisons

Post by xxxraichxxx » Wed Oct 23 2019 10:14pm

blythburgh wrote:
Wed Oct 23 2019 11:19am
An absolute disgrace and I hope trading standards do something. Could Watchdog (BBC tv) or You and Yours (BBC radio 4) be an avenue to go down

A lady of that age could have poor eyesight and swallowed the offending piece
Yes I emailed watchdog last week

& WIlliamJoseph, yes it was food.gov.uk we reported them to. :thumbup:

BeautifulSunshine
Posts: 26721
Joined: Tue Sep 14 2010 8:23pm
Location: [The Finest City in the World: London]
Has thanked: 192 times
Been thanked: 3686 times
Contact:

Re: Chairman of Morrisons

Post by BeautifulSunshine » Thu Oct 24 2019 8:00am

Keep going xxxraichxxx.
[imutual Cashback Investment Club]

xxxraichxxx
Posts: 3608
Joined: Tue Jun 29 2010 10:24pm
Location: Manchester
Has thanked: 3489 times
Been thanked: 1687 times
Contact:

Re: Chairman of Morrisons

Post by xxxraichxxx » Tue Oct 29 2019 9:16pm

Its all very confusing now but in short, I chased them up a further 5 times on the phone this week.

The latest is that they sent a 3rd letter out (after sending the other 2 letters to complete different addresses), so they gave me a tracking number. Upon looking on royal mail it seems they have also sent this one out to another random address as its been signed for by an unknown name, at a door number that doesnt exist on our road.

It seems they are now playing mind games with us because this evening I had this email out of the blue

''Good Afternoon

Unfortunately we are unable to discuss this any further, this case is now closed. Really sorry about this.

Kind regards

**** ****''

to which i replied,

''Please see below 3 emails you have not responded to.... this case has most certainly not been 'resolved & closed' as nobody has spoken to me, to been in touch by letter (as promised) regarding my complaint. This has been ongoing for 2 months and you have already sent the letter out to an incorrect address THREE times.''

Absolutely disgusting company..... off to find the ombudsman now.
Thanked by: expressman33

BeautifulSunshine
Posts: 26721
Joined: Tue Sep 14 2010 8:23pm
Location: [The Finest City in the World: London]
Has thanked: 192 times
Been thanked: 3686 times
Contact:

Re: Chairman of Morrisons

Post by BeautifulSunshine » Wed Oct 30 2019 6:44am

Best to take it all the way to the Ombudsman.

Good luck.
Thanked by: xxxraichxxx, expressman33
[imutual Cashback Investment Club]

Post Reply

Who is online

Users browsing this forum: No registered users and 10 guests