re click and collect

blythburgh
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re click and collect

Post by blythburgh » Fri Feb 21 2020 10:47am

We have a new tv, bought via Currys website and paid instore that evening when we collected it.

The cashback is pending in my account so do I need to put prove of purchase in?

Never done a click and collect before so confused.com here
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Richard Frost
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Re: re click and collect

Post by Richard Frost » Fri Feb 21 2020 11:02am

Some merchants require you to submit details of your transaction in order for them to verify the transaction and award your cashback. The process works as follows:

- You login to imutual and use the link to visit that merchant and complete your transaction
- The transaction should appear on your statement automatically (within 14 days unless otherwise specified) but the status will show as "Verify" rather than "Pending"
- You must click on the word verify and complete a claim form for this transaction. When you do this, the status of your transaction will revert to "Pending"
- Once the merchant has verified your claim and paid us for your transaction, the status will change to "Awarded"

This verification process is required by some merchants in order to prevent fraudulent activity.
If it is showing as pending. Then the assumption will be that you do not need to do anything as there will be no link to click. Bear in mind it could change to verify from pending.
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Re: re click and collect

Post by richard@imutual » Fri Feb 21 2020 11:31am

The "verify" text is actually out-of-date and I've now removed it. There's nothing you need to do unless the transaction status changes to rejected

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Re: re click and collect

Post by blythburgh » Sat Feb 22 2020 9:56am

Thanks for replies, RIchard and Richard.
Keep smiling because the light at the end of someone's tunnel may be you, Ron Cheneler

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Re: re click and collect

Post by AAAlphaThunder » Sat Feb 22 2020 12:47pm

blythburgh wrote:
Sat Feb 22 2020 9:56am
Thanks for replies, RIchard and Richard.
Indeed, I have suspicions Richard and Richard are one and the same person.
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Re: re click and collect

Post by Richard Frost » Sat Feb 22 2020 12:58pm

AAAlphaThunder wrote:
Sat Feb 22 2020 12:47pm
blythburgh wrote:
Sat Feb 22 2020 9:56am
Thanks for replies, RIchard and Richard.
Indeed, I have suspicions Richard and Richard are one and the same person.
like most of the spurious posters bullshitters and rumour mongers on here you would be wrong. But hey when did the truth or fact ever matter.
Last edited by Richard Frost on Sat Feb 22 2020 3:31pm, edited 1 time in total.

expressman33
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Re: re click and collect

Post by expressman33 » Sat Feb 22 2020 2:35pm

blythburgh wrote:
Sat Feb 22 2020 9:56am
Thanks for replies, RIchard and Richard.
and William :thumbup:
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Re: re click and collect

Post by AAAlphaThunder » Sat Feb 22 2020 3:33pm

Richard Frost wrote:
Sat Feb 22 2020 12:58pm
AAAlphaThunder wrote:
Sat Feb 22 2020 12:47pm
blythburgh wrote:
Sat Feb 22 2020 9:56am
Thanks for replies, RIchard and Richard.
Indeed, I have suspicions Richard and Richard are one and the same person.
like most of the spurious posters bullshitters and rumour mongers on here you would be wrong. But hey when did the truth or fact ever matter.
LOL. It was obviously a play on the "he / she has multiple accounts" sub-plot @imutual.
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