There are those who seem to jump at the opportunity to criticise any perceived defect in imutual, I'm not one of them. However, it is vital that the "basics" of site mainrenance happen, if imutual is to continue to function. With this in mind, I have a couple of iissues over the last week
Firstly, a payout requested Monday, due Friday but not yet credited (1730)
Secondly, two queried transactions with the response "we have awarded your cashback anyway, which is now showing as Pending on your statement. Check the Award Date column for when this is due to be awarded.", but which, when checked, show the transactions as "Extended" with no Award Date. A subsequent query on this status has since gone unanswered.
I hope both of these are transitory and unique to me, because, if queries do not get a response, people will lose faith in the site....
Just because I'm paranoid, it doesn't mean they're not out to get me