Claims performance as at 7 Sep 2012

richard@imutual
Posts: 4849
Joined: Wed Jun 23, 2010 10:19 am
Sharing: 2stars.png
Has thanked: 1843 times
Been thanked: 3765 times
Contact:

Claims performance as at 7 Sep 2012

Post by richard@imutual » Fri Sep 07, 2012 1:00 pm

Here's our regular report on how well we're doing in getting merchants to resolve your missing/incorrect transactions

Image

As you can see, only two claims are currently overdue (i.e. have taken longer than 80 days to resolve) and all claims up to the end of May have been resolved. On average, over 90% of claims are getting verified and remember that, uniquely, imutual allows you the option of appealing directly to members to have a rejected claim overturned. See details of our appeals process where your claim can be put to a binding vote of your fellow members :thumbup:

We think that this track record puts us in a very favourable light compared with certain other cashback sites; be sure to spread the word :)

kevinchess1
Posts: 23089
Joined: Mon Jun 28, 2010 11:02 pm
Location: Miles away from the sea
Has thanked: 12011 times
Been thanked: 16209 times
Contact:

Re: Claims performance as at 7 Sep 2012

Post by kevinchess1 » Fri Sep 07, 2012 6:59 pm

:clap:
Politically incorrect since 69

ImutualLikeAPro
Posts: 401
Joined: Sat Oct 02, 2010 5:11 pm
Location: Yorkshire
Has thanked: 341 times
Been thanked: 147 times
Contact:

Re: Claims performance as at 7 Sep 2012

Post by ImutualLikeAPro » Fri Sep 07, 2012 11:07 pm

All my claims have been awarded Thanks :D
Thanked by: kevinchess1

kevinchess1
Posts: 23089
Joined: Mon Jun 28, 2010 11:02 pm
Location: Miles away from the sea
Has thanked: 12011 times
Been thanked: 16209 times
Contact:

Re: Claims performance as at 7 Sep 2012

Post by kevinchess1 » Sat Sep 08, 2012 7:58 am

largememba wrote:All my claims have been awarded Thanks :D
Dittoer :thumbup:
Politically incorrect since 69

roger
Posts: 329
Joined: Fri Sep 16, 2011 9:00 pm
Has thanked: 61 times
Been thanked: 238 times
Contact:

Re: Claims performance as at 7 Sep 2012

Post by roger » Sat Sep 08, 2012 8:25 am

Hmm, Richard, not sure what category this falls into but I've still a claim on a purchase made May 7 logged as "extended".

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest