I find this very important. I'd rather had £50 cashback, than spend a year chasing a claim for £60 cashback, as an example.richard@imutual wrote:But on the cashback front too, you increasingly see complaints about reliability and lack of response from the big sites - who actually did a fantastic job of that, originally, and it's how they established their success, not just by offering the best rates.
Recently, I've got into affiliate marketing myself. My family/friends have used my site but a few transactions didn't track, so I've gone through the claims process with three merchants. One approved my claim within 4 days, the other two took about a two months each. On another cashback website, I've been waiting 9 months for resolution of a claim from the company who responded to me directly in 4 days.
On the site that makes promises, I still have a pending claim from March 2011. They also increased the minimum payout to £25 without warning, so I am unable to access the £15 of cashback due to me, without risking another £10.