Claims performance March 2013

richard@imutual
Posts: 6163
Joined: Wed Jun 23 2010 10:19am
Sharing: 2stars.png
Has thanked: 1880 times
Been thanked: 4097 times
Contact:

Claims performance March 2013

Post by richard@imutual » Fri Mar 08 2013 2:25pm

Here's our regular report on how well we're doing in getting merchants to resolve your missing/incorrect transactions

Image

There are 3 overdue claims dating back to December - they went over due yesterday :(. That's a bit frustrating but we're continuing to chase up the merchants on these. Otherwise, all claims up to the end of December have been resolved. The overall number of claims, relative to our total transactions, remains very low.

And remember that, uniquely, imutual allows you the option of appealing directly to members to have a rejected claim overturned. See details of our appeals process where your claim can be put to a binding vote of your fellow members :thumbup:

Hope you'll agree that this is a pretty good performance, which hopefully gives everyone confidence to recommend imutual to others. :)
Thanked by: blythburgh, Mel, Usa123

Bruce
Posts: 772
Joined: Tue Jun 29 2010 1:22pm
Sharing: 2stars.png
Has thanked: 258 times
Been thanked: 346 times
Contact:

Re: Claims performance March 2013

Post by Bruce » Sat Mar 09 2013 3:25pm

404 on the image :(
Thanked by: expressman33, im9733

kevinchess1
Posts: 23770
Joined: Mon Jun 28 2010 11:02pm
Location: Miles away from the sea
Has thanked: 12599 times
Been thanked: 17167 times
Contact:

Re: Claims performance March 2013

Post by kevinchess1 » Fri Mar 22 2013 3:53pm

Just a quicky to say that me claim for £30 on the 13 march has allready been sorted and paid :thumbup:
Thanked by: richard@imutual, im12091
Politically incorrect since 69

Pickering
Posts: 3
Joined: Tue Aug 06 2013 9:28am

Re: Claims performance March 2013

Post by Pickering » Wed Aug 07 2013 3:34am

:thumbup:

davidlmorgan85
Posts: 320
Joined: Sun Jul 31 2011 7:29pm
Location: Cardiff
Has thanked: 79 times
Been thanked: 255 times
Contact:

Re: Claims performance March 2013

Post by davidlmorgan85 » Wed Aug 07 2013 7:37am

Still waiting for Sky to cough up... Grrr
Founder of cardiffdogsitting - Dog boarding and dog sitting service

Post Reply

Who is online

Users browsing this forum: No registered users and 12 guests