Hi - I've just realised I gave the wrong bank details for a cashback claim. When I went to look at the payment details I marked it as payment confirmed, when in fact it went to an old closed bank account of mine. is there anyway I can pull this back? I've spoken to the bank and they have said they w...

thank you - nothing yet and no response to query.

still nothing yet - no message, no acknowledgment and I've got another payment to go into the same account this Friday. I'm not sure whether to cancel or not!

I usually don't have a problem but it's quite frustrating you can't contact someone directly to solve as issue. You basically have to sit and wait.

It sounds like there is a problem their end I wonder how many ppl it has affected and why they aren't keeping us in the loop.

any other recommendations for a cashback site? I think I need to change.

the second payment has now been received and I've used this account lots of times. The first payment is still missing

Update - my second payment should have been made today - its still showing as pending. Anyone else have this?

thank you - all sorted.