Claims performance as at 2 Nov 2011

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Expand view Topic review: Claims performance as at 2 Nov 2011

Re: Claims performance as at 2 Nov 2011

by RonFlorabud » Sun Nov 13 2011 8:57am

Excellent results.
Both the two claims I have had have been dealt with within this time frame, and both verified successfully :thumbup:
Well done team!

Re: Claims performance as at 2 Nov 2011

by cccashbacklover » Sun Nov 13 2011 8:40am

Very low number of claims :clap: On face of it excellent :clap:

How many transactions does number of claims relate to :?:


Do the number of claims figure include those which Mr Chess has said on several occasions that he puts in for no spend offers :?:

viewtopic.php?f=15&t=5593

But not tracked
Claim goin inn

Re: Claims performance as at 2 Nov 2011

by kevinchess1 » Wed Nov 02 2011 11:20am

There's a thread Here about Extended Trannys
As i type this I'm only have one outstanding from June
But have had more

Re: Claims performance as at 2 Nov 2011

by mgf » Wed Nov 02 2011 11:06am

Do you have stats for Extended transactions? I know it's down to non-payment from the retailer but it'd be good to see what is sitting being waited on (I've got a 5 month Extended transaction just now but I'm sure there's longer than that out there).

Re: Claims performance as at 2 Nov 2011

by kevinchess1 » Wed Nov 02 2011 10:55am

Just like to say, as 'I-Goto-Print'
I hav no outstandin claims
wELL DUN INeurtal :thumbup:

Claims performance as at 2 Nov 2011

by richard@imutual » Wed Nov 02 2011 10:49am

As usual, we give members a monthly update on how well we're dealing with your claims for missing/incorrect transactions....

I'm pleased to report that we currently have no outstanding claims (for missing/incorrect transactions) older than 8 weeks. See chart below :)
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