One year on...

[Bruce]

I made a transaction at Lebara Mobile on 15th April 2022.

Cashback didn't track, so I put in a claim.

Still waiting for the claim to get resolved, despite a couple of chasers via query.

Is this still being actively pursued?

[pabenny]

According to the claims report https://www.imutual.co.uk/report?id=644, there is only one unresolved claim from April.

[Bruce]

According to the claims report https://www.imutual.co.uk/report?id=644, there is only one unresolved claim from April.

Presumably that's my claim. I've re-opened the query anyway, hoping that it'll eventually get resolved.

[planteria]

all the best with it Bruce.